Terms and Conditions

Refund and Returns Policy

Last updated: 08/05/2024

Thank you for buying Edward Frost's digital products from our website. We appreciate your support. Please read our Refund and Returns Policy before making a purchase.

Non-returnable and Non-Refundable Items

Digital products like eBooks, audiobooks, meditations, and psychological exercises are final sale. We cannot offer refunds or exchanges once you buy, download, or access them. This policy follows U.S. consumer protection laws. Digital content delivered and accessed cannot be returned or refunded. For more details, see the FTC guidelines on digital products.

Access and Downloading

After your purchase, you will get immediate access to the digital content. You can read, listen to, or use the content online or download it to your device. Please ensure you have the right software or app to access the media files before buying.

We offer multiple formats to suit different devices and preferences. Whether you prefer to read on an eReader or tablet or listen on your smartphone, our files are compatible with most devices. The confirmation email will include detailed instructions on downloading and accessing your files.

Technical Issues

If you have technical issues while downloading or accessing your purchased media files, contact our customer support team within 48 hours of purchase. We will help resolve any technical problems. You can reach our customer support team at customer support email.

If you encounter a problem outside our business hours, please refer to our FAQ section on the website. It contains answers to common issues and troubleshooting steps. Our goal is to ensure you have a smooth experience with our products.

Unauthorized Use

We give buyers a limited, non-exclusive, non-transferable license to access and use the media files for personal, non-commercial use only. Unauthorized distribution, sharing, or resale of the media files is prohibited, and it may result in the termination of access without a refund.

Your purchase supports the author and allows us to continue providing quality content. Sharing or distributing the files without permission is against our policy and can lead to legal action. We appreciate your understanding and cooperation in protecting intellectual property rights.

Changes to the Policy

We may change this Refund and Returns Policy at any time. Any changes will take effect immediately upon posting on our website. Please review this policy regularly to stay informed about our practices.

Our commitment is to provide transparency and clarity in our policies. We will notify our customers through email or a notice on our website if significant changes are made. Keeping you informed is important to us.

Contact Information

If you have any further questions or need assistance, please get in touch with our customer support team:

By visiting our website and purchasing our digital products, you confirm that you have read, understood, and agree to our policies.

Related Links:

Books

Customer Support

Shipping Policy

FTC guidelines on digital products