Last updated: 08/05/2024
Welcome to our FAQ section. Here, you will find answers to common questions about Edward Frost's digital products, including eBooks, audiobooks, meditations, and psychological exercises. If you need any more help, please contact our customer support team.
Q: What types of digital products do you offer?
A: We offer a variety of digital products, including eBooks, audiobooks, meditations, and psychological exercises by Edward Frost. These products are available for immediate download after purchase. Additionally, you can purchase physical copies of Edward Frost's books on Amazon.
Q: How can I purchase an eBook, audiobook, meditation, or psychological exercise?
A: You can purchase our digital products directly from our website. Add the desired items to your cart, checkout, and complete the payment process. For physical copies, visit our Amazon page.
Q: What formats are available for eBooks, audiobooks, meditations, and psychological exercises?
A: Our eBooks are available in popular PDF, ePub, and Kindle formats. Audiobooks and meditations are provided in MP3 format, which is compatible with most devices. Psychological exercises are available in PDF format.
Q: How do I download my purchased eBook, audiobook, meditation, or psychological exercise?
A: After completing your purchase, you will receive an email with instructions on how to access and download your digital products. Please follow the link I've shared to download your files.
Q: I didn't receive my download link. What do you think I should do?
A: If you haven't received your download link within 30 minutes of purchase, please check your spam or junk folder. Contact our customer support team for assistance if the link is missing.
Q: What should I do if I encounter technical issues while downloading or accessing my digital products?
A: If you experience technical issues, please get in touch with our customer support team within 48 hours of purchase. We will help you resolve any problems to make sure you can access your purchased content.
Q: Can I get a refund for my digital purchase?
A: Due to the nature of digital products, all sales of eBooks, audiobooks, meditations, and psychological exercises are final. We cannot offer refunds or exchanges once you have purchased, downloaded, or accessed the media files. For more details, please look at the FTC guidelines on digital products.
Q: What if I accidentally purchased the wrong product?
A: Please get in touch with our customer support team if you have purchased the wrong product as soon as possible. While we cannot offer refunds, we may be able to assist with an exchange if the digital product has not been accessed or downloaded.
Q: How are digital products delivered?
A: All our digital products are delivered electronically. After completing your purchase, you will receive an email with instructions on how to access and download your purchased media files.
Q: How long does it take to receive my digital product?
A: Digital products are typically delivered instantly once the payment is processed. However, please allow up to 30 minutes for the delivery email to arrive. If you have not received your digital product within this time, please check your spam or junk folder.
Q: Can I share my purchased eBook, audiobook, meditation, or psychological exercise with others?
A: No, purchasers are granted a limited, non-exclusive, non-transferable license to access and use the media files for personal, non-commercial purposes only. Unauthorized distribution, sharing, or resale of the media files is strictly prohibited.
Q: How can I use the digital products I purchase?
A: You can read, listen to, or use your purchased eBooks, audiobooks, meditations, and psychological exercises on any compatible device for personal, non-commercial use. Please ensure you have the necessary software or applications to access the files.
If you have any further questions or need assistance, please get in touch with our customer support team:
By visiting our website and purchasing our digital products, you confirm that you have read, understood, and agree to our policies.
Related Links: